As a result, it will restrict you from sending or receiving any emails from your phone. Generally, the error is subject to incorrect date and time and outdated iOS. However, misconfigured network settings and network connectivity issues could also lead to this issue. So, let’s learn the methods to make the mail work again on your iPhone.
How to Fix the ‘Cannot Verify Server Identity’ Error on iPhone?
If you have an unstable internet connection, it breaks the link between the mail server and your phone. In such a case, you will likely get the error message. So, you can restart your Wi-Fi router and check if it solves the issue. Likewise, you can also switch to cellular data if your Wi-Fi is facing connectivity issues. Another troubleshooting method to try is restarting your iPhone. The problem may arise due to some technical malfunction on your phone. So, a quick restart can help tackle it. You can also force restart your iPhone if a normal restart doesn’t suffice. You can move on to the other fixes below if the issue remains unresolved.
Close and Re-open the Mail Application
The problem is also subject to a Mail software error. When you keep the Mail app running for an extended period, it may become laggy and display such error message. So, closing the app can help resolve minor technical malfunctions and make the app run smoothly.
Check the Mail Server
The issue can also occur when the Apple Mail Server faces issues like outages or maintenance. You can check the Apple System Status page and see if there are any current issues with the Mail server. There is an ongoing issue if you see a Yellow diamond shape in front of the iCloud Mail and Mail Drop. In that case, you have to wait and let the developers fix the issue from their side.
Use the Correct Date and Time on Your iPhone
The SSL certificate needs a correctly configured date and time on your iPhone to sync with the server’s clock. If your iPhone’s date and time are incorrect, the SSL certificate may face interruption in establishing a proper connection with the server. So you can set the correct date and time on your iPhone to resolve the issue.
Remove the Email from the Mail App and Add it Again
The error message can be resolved when you remove your email account and re-add it. When you delete your email, the account information is reset from the Apple Mail server’s certificate. It will allow the Mail app to verify your email account.
Uncheck the Use SSL Option
As already mentioned, the error message occurs when the server fails to identify the SSL certificate for your email account. So, disabling the Use SSL option can be handy to eliminate the issue. Doing so will enable you to add your email without verifying with the Mail’s server certificate. Here’s how you can deactivate the Use SSL option on your iPhone for the problematic email account.
Try Updating iOS
The problem also occurs due to iOS bugs. When updates are introduced, developers release patches to eliminate the existing issues. So, consider downloading and installing an update on your device if an update is pending. It also helps you get the latest version of Apple Mail with the iOS update.
Update the Carrier Settings
Likewise, you should also consider getting the latest carrier settings. The problem we are discussing is subjected to syncing problem between the mail server and the phone. So, updating the Carrier Settings will eliminate the network settings issues and resolve the issue.
Reset Network Settings
The issue can also emerge because of network issues. Using this method will clear out all the network settings of your iPhone. Any misconfigured network settings causing the problem will also be erased.
title: “8 Ways To Fix Cannot Verify Server Identity Error On Iphone” ShowToc: true date: “2022-12-12” author: “William Bean”
As a result, it will restrict you from sending or receiving any emails from your phone. Generally, the error is subject to incorrect date and time and outdated iOS. However, misconfigured network settings and network connectivity issues could also lead to this issue. So, let’s learn the methods to make the mail work again on your iPhone.
How to Fix the ‘Cannot Verify Server Identity’ Error on iPhone?
If you have an unstable internet connection, it breaks the link between the mail server and your phone. In such a case, you will likely get the error message. So, you can restart your Wi-Fi router and check if it solves the issue. Likewise, you can also switch to cellular data if your Wi-Fi is facing connectivity issues. Another troubleshooting method to try is restarting your iPhone. The problem may arise due to some technical malfunction on your phone. So, a quick restart can help tackle it. You can also force restart your iPhone if a normal restart doesn’t suffice. You can move on to the other fixes below if the issue remains unresolved.
Close and Re-open the Mail Application
The problem is also subject to a Mail software error. When you keep the Mail app running for an extended period, it may become laggy and display such error message. So, closing the app can help resolve minor technical malfunctions and make the app run smoothly.
Check the Mail Server
The issue can also occur when the Apple Mail Server faces issues like outages or maintenance. You can check the Apple System Status page and see if there are any current issues with the Mail server. There is an ongoing issue if you see a Yellow diamond shape in front of the iCloud Mail and Mail Drop. In that case, you have to wait and let the developers fix the issue from their side.
Use the Correct Date and Time on Your iPhone
The SSL certificate needs a correctly configured date and time on your iPhone to sync with the server’s clock. If your iPhone’s date and time are incorrect, the SSL certificate may face interruption in establishing a proper connection with the server. So you can set the correct date and time on your iPhone to resolve the issue.
Remove the Email from the Mail App and Add it Again
The error message can be resolved when you remove your email account and re-add it. When you delete your email, the account information is reset from the Apple Mail server’s certificate. It will allow the Mail app to verify your email account.
Uncheck the Use SSL Option
As already mentioned, the error message occurs when the server fails to identify the SSL certificate for your email account. So, disabling the Use SSL option can be handy to eliminate the issue. Doing so will enable you to add your email without verifying with the Mail’s server certificate. Here’s how you can deactivate the Use SSL option on your iPhone for the problematic email account.
Try Updating iOS
The problem also occurs due to iOS bugs. When updates are introduced, developers release patches to eliminate the existing issues. So, consider downloading and installing an update on your device if an update is pending. It also helps you get the latest version of Apple Mail with the iOS update.
Update the Carrier Settings
Likewise, you should also consider getting the latest carrier settings. The problem we are discussing is subjected to syncing problem between the mail server and the phone. So, updating the Carrier Settings will eliminate the network settings issues and resolve the issue.
Reset Network Settings
The issue can also emerge because of network issues. Using this method will clear out all the network settings of your iPhone. Any misconfigured network settings causing the problem will also be erased.
